24*7 365 days
24*7 365 days
The terms and conditions mentioned on this page outline the terms and use of conditions under which “We,” Venus Hospital, provide our health care services to “you,” the patient. By accessing or using our services, you agree to be bound by the terms mentioned on this page. Please read the terms carefully before proceeding. Should you disagree with any or all of the terms and conditions mentioned on this page yet still continue to use our website and/ or services, we shall not be held liable for any form of discomfort or dissatisfaction.
By accessing the services of Venus Hospital, you acknowledge that you agree to be bound by the terms and conditions mentioned on this page. Furthermore, you also agree to be bound by the terms and conditions that may apply to specific services that we provide. If you do not agree with any of the terms and conditions mentioned on this page, we advise you to discontinue using our website. We shall not be held liable for any distress should you disagree with our policies or continue to use our website and services.
The terms and conditions mentioned on this page are applicable to all of our services. Our services include but are not limited to the following:
Within these primary categories of services, there are many specifics of the services included. The terms and conditions mentioned on this page are applicable to every and all services within these categories.
As a patient at Venus Hospital, you have specific rights and responsibilities.
At Venus Hospital, we are committed to protecting the privacy and policy of patient information. We follow strict protocols and procedures to protect your medical records and personal data. The information you provide can only be accessed and disclosed when necessary to provide our healthcare services or when required by the law.
We expect all our patients and visitors to conduct themselves in a respectful manner within the premises of our hospital. We shall not tolerate any form of violence, threats, harassment, or harassment. Should you not follow our code of conduct, said actions can and will result in legal action or termination of our services for you. Therefore, we kindly request you to be civil and maintain our code of conduct during your stay on our premises.
We at Venus Hospital are dedicated to providing you with high-quality health services to meet your medical care. Therefore, we encourage you to discuss any concerns or questions regarding your care at Venus Hospital. However, we have the complete right not to disclose any and all forms of confidential information unless required by law.
Although we at Venus Hospital are dedicated to providing accurate and reliable healthcare services, we cannot guarantee the effectiveness or outcome of any treatment or procedure. Therefore, we shall not be held liable for any damages, injuries, or losses during our services unless in specific circumstances when these said losses are caused by the incompetence of our staff or from intentional malicious intention. Should such an event occur, we shall be held liable as per Nepal law.
You are responsible for paying for services as per the hospital’s billing policy. Fees and charges for services shall be discussed with the patient before the treatment begins and shall remain at a predetermined amount in ideal circumstances. However, the bills can change depending on the additional medications and procedures required during an emergency or unforeseen circumstances. During such circumstances, the patient and or their family/ guardian shall be notified at the nearest convenience. We accept various payment methods, including but not limited to cash, credit/debit cards, and health insurance.
The terms and conditions mentioned on this page are governed by Nepal law.
We have the complete right to modify, change, or amend the terms and conditions mentioned here at any given time without any form of prior notice; any change on this page shall be effective immediately upon being posted on this website.
If you have any questions or concerns about the terms and conditions mentioned on this page, please do not hesitate to contact us at the following details:
